Refund policy

You can try on your items before the courier leaves 🤍
Except for underwear and swimwear, for hygiene and safety reasons.

For beauty products:

• Please make sure the order is correct (item & quantity)
• Without opening the product

We want you to feel confident with your order while ensuring the highest safety and quality standards ✨

Return & Exchange Policy

• On delivery, you can open and inspect your order before the courier leaves.
• Any item you don’t want must be returned immediately to the courier, and its value will be deducted from the total.
• If you refuse the entire order, you only pay delivery fees.
• Once the courier leaves, no returns or exchanges can be accepted.

⚠️ Service Misuse Policy

To keep this service fair for everyone:

• Customers who repeatedly order many items and keep only one may be blocked from future orders.
• You must receive at least 60% of the total items in your order.
• Otherwise, future orders may not be confirmed or shipped.